POWERLINK AFTER SALES
At PowerLink, we stand by you at every step, delivering exceptional sales, service, and support experiences. Whether you’re a first-time buyer of our units or a returning customer for replacements – including engines, parts, or related equipment – our industry expertise ensures you receive unmatched support customized to your needs.
GENERATOR SET MAINTENANCE PLAN
Through our industry-leading maintenance program, we deliver tailored service packages for each generator, minimizing the risk of downtime and loss of revenue. Choose between standardized or customized plans with flexible scheduling (monthly/quarterly/annual) to prevent unforeseen failures and ensure reliable power when needed. You can also count on our nationwide quality support and expert technicians. We offer call-outs for emergency maintenance, and provide rental equipment during both planned and unplanned outages.
With 200+ service points and 24/7 response across 100+ countries, we’re ready when you need us most.
One-Stop Solution
PowerLink’s after-sales service team delivers comprehensive support for all customer needs. Whether you need additional manuals, parts, or technical advice about our generators, our dedicated engineers and technicians are available to promptly address your requests. For aftersales assistance, please use the contact form on our website’s Contact Us page.
The importance of maintenance plan
To ensure optimal generator performance, reliability, and long-term efficiency, we recommend scheduled maintenance and a customized maintenance plan tailored to your specific needs to prevent any potential performance issues. For personalized maintenance planning assistance with your PowerLink generator, please reach out to our dedicated service department at [email protected].
Terms and Conditions
To view of Terms and Conditions, please click on the link here. If you have any further questions, please don’t hesitate to email us by using [email protected].
Warranty Information
To view any warranty information referring to our products, please click on the link here. If you would have any questions regarding the warranty of your product, please email our team using the address [email protected]