After-sale Service


We are always by your side and provide our customer with the best experience in sales, services and support whether you are a first-time buyer for PowerLink units or a return client for replacement units, engine, parts or other type of goods, our expertise in the industry will provide you with the best support.


Through our industry-leading maintenance plan, we provide customised service packages for each generator which can reduce the risk of downtime and loss of revenue. There are many choices in planning, including a standardised or customised package, with the available maintenance plan starting monthly, quarterly, or annually, this will prevent unforeseen failures and ensure that your generator set can complete the task when you need power. You can also count on our national quality support and expert assurance. We are on call for emergency maintenance, and we can provide rental equipment to handle your load during planned or unexpected downtime.

More than 200 service points when you need us the most
More than 100 countries 24 / 7 response service

After-sale Service

One-Stop Solution

Our after-sales service team can provide support to our customers with any service they require. From requiring any additional manuals, parts, or advice regarding our generators, our team of engineers and technicians are always on hand to respond and help our customers with their requests. To speak with our aftersales team, be sure to use the contact form on our Contact Us page.

After-sale Service

The importance of maintenance plan

For a generator to operate at its best level, we recommend our customers conduct regular maintenance on the generator and create a maintenance plan ensuring they can stay negate any chance of the generator not operating at its maximum capacity. For help creating a maintenance plan for your PowerLink generator, you can contact our service department by emailing

After-sale Service

Terms and Conditions

To view of Terms and Conditions, please click on the link here. If you have any further questions, please don’t hesitate to email us by using

After-sale Service

Warranty Information

To view any warranty information referring to our products, please click on the link here. If you would have any questions regarding the warranty of your product, please email our team using the address

All products provided by our company are energy products welcome to contact us